NATIONAL SERVICE FOOTPRINT

National reach.
People who show up.

Power continuity depends on what happens after installation. Powermode brings technical teams, service infrastructure and a single accountable relationship to sites across South Africa.

Let’s talk power
Powermode technician commissioning a UPS installation
POWERMODE / TURNKEY POWER SPECIALISTS
30+Years in South Africa
4National Service Hubs
3,000+UPSs Under SLA
24/7Service and Support
POWER GUARD SUPPORT MEMBERSHIP

Priority support.
When you need it.

For an affordable monthly fee, become a Power Guard Support Member and enjoy exclusive VIP support benefits.

Become a Power Guard member
Powermode Power Guard VIP support membership
24/7Service & engineer support
National service footprint
01

Annual UPS service

A planned service to help keep your standby power ready.

02

24/7 engineer support

A telephonic service desk with engineer support, day and night.

03

Priority reaction

Priority reaction time and incident reporting when support matters.

04

Discounted consumables

Member rates on consumables for your power systems.

05

Online monitoring

Access to the online monitoring dashboard. Requires PMP installation.

06

Flexible membership

Monthly and annual payment options available. Cancel anytime.

National footprint. One service promise.Explore servicing & SLA options
FOUR NATIONAL SERVICE HUBS

One relationship.
Connected across the country.

A local starting point for installation, scheduled maintenance and coordinated field support.

Powermode service hubs: Johannesburg, Cape Town, Durban and East London
01

Johannesburg

Gauteng and inland coordination

Contact
02

Cape Town

Western Cape coordination

Contact
03

Durban

KwaZulu-Natal coordination

Contact
04

East London

Eastern Cape coordination

Contact
BUILT AROUND YOUR BUSINESS

Maintain it. Support it.
Make it work for you.

01

UPS & generator servicing

The reliability of UPS systems and diesel generators is largely linked to how regularly they are serviced. A Powermode quality maintenance programme helps standby power systems work at full capacity to cope with every emergency.

Plan your maintenance
02

On-site SLA contracts

On-site emergency response, backed by our National Service Footprint, is core to the Powermode service promise. SLAs are designed around your required service response, with support distributed anywhere in the country.

Discuss your SLA
03

Customised solutions

Every South African business has different power requirements. Tell us about your operation and we will contact you to discuss a custom solution that fits your needs.

Tell us what you need
MORE WAYS TO STAY SUPPORTED

Choose the support.
Choose how you invest.

01 / BATTERY CARE

Batteries4Life

Combine battery care, remote monitoring and planned UPS servicing in a service agreement. Ask our team to confirm eligible batteries, replacement cover and the response terms for your sites.

Discuss Batteries4Life
02 / MONTHLY RENTAL

UPS rentals

Explore a monthly rental that brings the UPS, batteries, monitoring and service agreement together. We will size the system and set out the rental term, service scope and costs in your proposal.

Request a rental proposal
03 / SERVICE REQUEST

Already have a UPS?

Tell us the UPS brand and model, site location, displayed alarms and how the fault is affecting your operation. Our team can assess servicing and support for your existing equipment.

Request service support
TURNKEY POWER SPECIALISTS

Let’s power your next move.

Talk to our team about the right solution for your site.

Discuss a service agreement